At Twigedies, we stand behind our products, our service and you, our customer. If, for any reason, you or your gift recipient is not fully satisfied with your gift, please do not hesitate to let us know and we will exchange it or issue a gift card (for purchases made after
(Please note that monogrammed and personalized gifts are not eligible for exchange or refund unless they are damaged. Berries are not eligible for exchange or refund after 3 days and plants are not eligible for exchange or refund after 30 days. Additionally, we are unable to refund gift box or gift wrap charges and cannot accept them as a return.)
TWIGEDIES GUARANTEES THAT (A) ITS BERRIES, NUTS, COOKIES, FRUIT AND PRESERVED ITEMS ORDERED ON THE WWW.TWIGEDIES.COM SITE WILL BE FRESH FOR AT LEAST SEVEN (3) DAYS AFTER DELIVERY IF REFRIGERATED; AND (B) YOU WILL BE COMPLETELY SATISFIED WITH ANY FOOD PRODUCTS ORDERED ON THE WWW.TWIGEDIES.COM, ANY SWEETS OR
WITH RESPECT TO ANY OF OUR GUARANTEES, OUR SOLE AND EXCLUSIVE OBLIGATION OR LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY WILL BE, IN OUR DISCRETION, TO REFUND THE PURCHASE PRICE OR TO REPLACE AND DELIVER EQUIVALENT PRODUCT ITEMS, AS SOON AS REASONABLY POSSIBLE.
THE APPLICABLE CLAIM MUST BE BROUGHT WITHIN FOURTEEN (14) DAYS AFTER DELIVERY FOR FLOWERS AND BERRIES, THIRTY (30) DAYS AFTER DELIVERY FOR FOOD PRODUCTS, SWEETS AND BERRIES, AND ONE HUNDRED EIGHTY (180) DAYS AFTER DELIVERY FOR NON-PERISHABLE GIFT ITEMS, OR WE SHALL NOT BE LIABLE AND YOU WILL HAVE WAIVED ANY AND ALL RELATED CLAIMS REGARDING SUCH PRODUCT ITEMS.
NOTWITHSTANDING THE FOREGOING, ANY MONOGRAMMED AND PERSONALIZED GIFTS ARE NOT ELIGIBLE FOR EXCHANGE OR REFUND UNLESS THEY ARE DELIVERED DAMAGED, AND WE ARE UNABLE TO REFUND GIFT BOX OR GIFT WRAP CHARGES AND CANNOT ACCEPT THEM AS A RETURN.
WHILE WE ENDEAVOR TO PROVIDE THE MOST ACCURATE, UP-TO-DATE oc_information AVAILABLE, OUR SITES (INCLUDING OUR SITE CONTENT) MAY BE OUT OF DATE OR INCLUDE OMISSIONS, INACCURACIES OR OTHER ERRORS. OUR SITES (INCLUDING OUR SITE CONTENT) ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DO NOT PROMISE THAT OUR SITES (OR SITE CONTENT OR SERVICES) WILL BE ERROR-FREE, TIMELY, SECURE, VIRUS FREE, OR UNINTERRUPTED, OR THAT THE USE OF OUR SITES (OR SITE CONTENT) WILL PROVIDE ANY SPECIFIC RESULTS.
EXCEPT FOR THE LIMITED GUARANTEE PROVIDED ABOVE IN THIS SECTION, WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS, GUARANTEES, WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO OUR SITES (INCLUDING OUR PRODUCTS, SERVICES, AND SITE CONTENT) INCLUDING BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND ACCURACY. NO ORAL OR WRITTEN oc_information OR ADVICE GIVEN BY US OR OUR AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF OUR OBLIGATIONS UNDER THESE TERMS AND CONDITIONS.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. You may have other rights which vary from jurisdiction to jurisdiction. If applicable law requires any warranties with respect to the products or services, all such warranties are limited to the duration of the applicable express guarantee above.
For the following recalled products, please refer to the U.S. Consumer Product Safety Commission at http://www.cpsc.gov.